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Returns

Here at TeeRex, we totally get it – buying a t-shirt online without trying it on can be difficult. But fear not, because we've got your back. We want you to be thrilled with your tee, so if, for any reason, you're not completely satisfied, we've got a sweet deal for you.

You have a generous 60-day window to return your t-shirt to us. Whether you'd like an exchange for a different size or style, or you prefer a refund, we've got you covered. Your satisfaction is our top priority, and we want you to shop with complete confidence.

So go ahead, add those tees to your cart, and shop stress-free, knowing that TeeRex has your best interests at heart.

 

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 The fine print

 

At TeeRex, we want to ensure that our customers are completely satisfied with their purchase. Therefore, we have some fine print to consider when making a return:

  • We kindly ask that you return the item(s) in perfect condition with all tags and packaging intact.
  • If you're exchanging your t-shirt(s), there will be a $5.50 re-shipping fee, or you can return the t-shirts with a pre-paid and addressed postal satchel.
  • We will only exchange or refund items that are in a re-sellable condition. We will not exchange or refund t-shirts that have been used, washed, dried in a dryer, damaged, stained in any way, or that smell of smoke or any other odour.
  • If your original order qualified for free shipping, the shipping fee ($5.50) will be deducted from your refund.

We value our customers and want to ensure that our returns process is fair and reasonable for everyone involved. If you have any questions or concerns, please do not hesitate to reach out to our customer service team.


What our customers are saying about us;

 

"Excellent trader, great communication and super fast delivery. Highly recommend!!"

 

"Smooth and professional transaction. Good communication and efficient delivery turnaround. Would definitely trade again. A++++++++"

 

"Very happy, fab t-shirt, great trade"

 

"Thanks for a great trade. It was a hassle free trade. I will trade again. If I could give you two "smiles" I would. :) :) A +++++ "

 

"One of the best trades ever. Brought yesterday and received today. Very happy thank u sooo much"

 

"Really good trade everything was well communicated and very clear, appreciate the 10% off discount voucher cheers looking forward to trading again"